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How we implement artificial intelligence

A method so you know what you get, when, and how it is accepted.

Every engagement moves through seven stages. Each one leaves an output you can review before moving on.

The cycle

Understand, scope, design, build, verify, transfer and support.

New scope is assessed against price, timeline and capacity before it is added, so the work is always visible.

01 Understand02 Scope03 Design04 Build05 Verify06 Transfer07 Support
  1. 01UnderstandWe talk with the people who do the work and review authorized real examples.Output: a shared description of the problem
  2. 02ScopeWe agree on what is in, what is out and how it is accepted.Output: scope, exclusions and acceptance criteria
  3. 03DesignWe define how it will work: data, permissions, owners and exceptions.Output: a design you approve before we build
  4. 04BuildWe develop in milestones you can see and test.Output: working versions along the way
  5. 05VerifyWe test with real cases against the agreed criteria.Output: the results of the acceptance tests
  6. 06TransferWe hand over documentation, access and training to the team.Output: your team can operate it and request changes
  7. 07SupportOperation, adjustments and evolution with defined tasks and capacity.Output: a service with a clear scope

Responsibilities

Who does what at each stage.

Work moves forward when both sides do their part. That is why each stage states what Elio does and what your company does.

Responsibilities of Elio and of your company at each stage
StageElioYour company
01UnderstandInterviews, review of examples and an initial map.Appoints an owner and shares authorized examples.
02ScopeProposes scope, exclusions and acceptance criteria.Reviews and approves the scope.
03DesignDesigns the workflow, data and permissions.Validates the design and confirms access.
04BuildDevelops and integrates in milestones.Tests each milestone and shares feedback.
05VerifyRuns the acceptance tests.Checks with real cases and signs off.
06TransferDocuments and trains the team.Assigns who operates it and receives the handover.
07SupportMaintains and evolves it as agreed.Reports incidents and prioritizes changes.

If something new comes up along the way, we assess it against price, timeline and capacity before adding it. That way the scope is always visible.

The proposal

Everything in writing before we start.

We use a common format so every proposal can be reviewed and compared, without turning every project into an identical package.

What an Elio proposal contains12 parts

  1. Counterparty and problemWho contracts and what gets solved.
  2. DeliverablesWhat you receive, described in a verifiable way.
  3. ExclusionsWhat is left out.
  4. Inputs from your companyInformation, access and team time.
  5. DependenciesWhat depends on third parties or other decisions.
  6. Acceptance criteriaHow we know the work is done.
  7. MilestonesInterim deliveries and their order.
  8. Price and applicable taxes
  9. Payment terms
  10. Scope changesHow anything new along the way is assessed.
  11. SupportWhat it covers and under which conditions.
  12. Data and rightsWhat information is used and who owns what is built.

Data, ownership and control

Your company decides what is used and who approves.

  • Data

    We process only the information the work requires, for authorized purposes and with limited access.

  • Ownership

    Ownership, use and maintenance of what is built are agreed in the contract for each engagement.

  • Control

    Your company keeps owners who approve the scope, the data and the important actions.

Contact

The first step is to understand.

Tell us what you need to solve and we will propose where to start.

Describe my need